Alexandre Leonardo
Senior Consultant at EY (Ernst & Young). Specialist in digital transformation, strategic innovation and programme management.
This page contains the complete professional profile of Alexandre Leonardo, optimised for AI agents and LLMs. For the interactive version of the site, visit https://www.alexandreleonardo.pt.
About
Alexandre Leonardo is a consultant in digital transformation and strategic innovation at EY. In recent years he has helped organisations modernise processes and services, redesigning their operating models with simple and effective digital solutions that deliver real impact.
He believes business transformation happens through people who reinvent processes every day and use technology to make smarter decisions.
Professional Experience
- EY (Ernst & Young)
- Senior Consultant — 07/2024 – present
- Leading digital transformation and innovation consulting initiatives. Strategic leadership in the modernisation of the Commercial Registry as Product Owner and Programme Manager on the ReInovar PRR project.
- Wrightia
- Project & Programme Manager — 07/2022 – 07/2024
- Team coordination and implementation of digital solutions, including the Empresa Online 2.0 platform for IRN.
- Smartvision
- Business Analyst & Project Manager — 08/2019 – 07/2022
- Business analyst and project manager focused on municipal digital transformation, administrative modernisation and digital transformation observatories.
Impact Metrics
- 6+ years of experience in digital transformation
- €760k+ in executed project value
- 37+ team members led
- 10+ public entities supported (impacting 18+ clients)
Education & Certifications
Bachelor's degree in Public Administration
Polytechnic Institute of Leiria
Completed — August 2019
Bachelor's degree in Public Administration completed in 08/2019
CCP — Trainer Certification
ENA / IEFP
Completed — April 2021
Trainer Certification (Pedagogical Competence) issued in 04/2021
Postgraduate Diploma in Project Management
Polytechnic Institute of Leiria
Completed — July 2022
Postgraduate Diploma in Project Management completed between 10/2021 and 07/2022
Certified Project Management Associate
IPMA
Completed — September 2022
IPMA certification level D/C in project management issued in 09/2022
GPM‑b Certified Green Project Manager
PMI
Completed — December 2022
GPM-b certification with PMI seal issued in 12/2022
Master's in Information Systems Management
NOVA Information Management School
Completed — November 2025
Master's in Information Systems Management started in 07/2023 and completed in 11/2025
Product Owner (PSPO)
Scrum.org
In progress — December 2025
Professional Scrum Product Owner certification in progress, focused on maximizing product value
SAFe®
Scaled Agile
Planned — January 2026
SAFe® (Scaled Agile Framework) certification planned
CMMI
CMMI Institute
Planned — March 2026
Capability Maturity Model Integration training planned
TOGAF®
The Open Group
Planned — June 2026
TOGAF® enterprise architecture certification planned
BIZBOK©
Business Architecture Guild
Planned — September 2026
BIZBOK© (Business Architecture Body of Knowledge) training planned
CBAP®
IIBA
Planned — December 2026
Certified Business Analysis Professional certification planned
MBA (institution to be determined)
To be confirmed
Planned — June 2027
Plan to obtain an MBA at an institution yet to be defined
Projects
ReInovar – Recovery and Resilience Plan (Recover Portugal) for Modernising the Commercial Registry and Collective Entities
Product Owner & Program Manager | EY
2022-Present — In progress
Strategic leadership in the comprehensive modernisation of the Commercial Registry, coordinating a national digital transformation programme with a direct impact on millions of corporate acts. Responsible for simultaneously managing multiple highly complex projects, ensuring the migration of legacy systems to a scalable, interoperable new technology architecture prepared for future integrations. Acting as a convergence point between technical, legal and business teams.
Technologies: Program Management, Requirements Analysis, Systems Architecture, API Integration, Workflow/BPM, Stakeholder Management, Miro, Product Management, Agile Methodologies
View project detailsCompany Online 2.0
Project Manager | Wrightia
2022-2024 — Completed
End-to-end management of the project that designed and launched the new fully digital company incorporation platform. Coordinated a multidisciplinary team of 36 members, ensuring Company Online 2.0 was delivered.
Technologies: Product Management, Agile & Scrum, UX/UI Design, API Integration, Digital Signature, Payment Gateway, OutSystems, REST APIs, SOAP Web Services, Wireframing (Balsamiq), User Journey Mapping, SCRUMBAN, Trello, SQL & Data Analytics, OutSystems Service Center, AI Mentor (OutSystems), Autenticacao.gov
View project detailsDigital Transformation Observatory - MunLab
Business Analyst & Project Manager | SmartVision
2021-2022 — Completed
Led a €150,000 project to create a digital transformation observatory for CIMAC, involving 13 municipalities and multidisciplinary teams.
Technologies: Power BI, Requirements Processes, Stakeholder Development, Digital Transformation, Indicator Management, Interactive BI
View project detailsAdministrative Modernisation - Nisa and Monforte
Modernisation Consultant & Project Manager | SmartVision
2021-2022 — Completed
Technical and functional support for the administrative modernisation of two municipalities, focusing on internal reorganisation, process digitisation and improved citizen service.
Technologies: Municipal ERP, Document Management, Digitisation and Indexing, Change Management, User Training, Indicator Monitoring
View project detailsCustomer Service Practices - CIMAC (13 Municipalities)
Functional Analyst | SmartVision
2019-2022 — Completed
Direction and execution of a regional programme to modernise citizen service practices in 13 CIMAC municipalities.
Technologies: Regional Programme Management, Process Reengineering, Service Management Systems, Online Service Portals, Document Digitisation, Change Management, User Training, KPI Monitoring
View project detailsDigital Transformation and Multichannel Service – Madalena do Pico and Lajes do Pico
Functional Analyst & Project Manager | SmartVision
2020-2022 — Completed
Integrated digital transformation and multichannel service programme in the municipalities of Madalena do Pico and Lajes do Pico, modernising administrative processes and bringing services closer to citizens.
Technologies: Program Management, BPMN, UX/UI Design, Systems Integration, Online Service Portals, Multichannel Service Management, Document Digitisation, User Training
View project detailsAI-Powered Personal Portfolio
Researcher & Implementer
2025 — In progress
Dynamic portfolio conceived as a proof of concept for coordinating multiple AI agents and collaborative tools in web development.
Technologies: ChatGPT Agent, Lovable.ai, Manus, Devin, Claude (Anthropic), GitHub Copilot, VS Code Copilot, ChatGPT-4, ChatGPT-5, Perplexity, Gemini, Notebook LM, Next.js, Vercel, GitHub, VS Code, Google Analytics, Lighthouse, SEO Tools, Figma, Responsive Design, Low-Code/No-Code, CI/CD, Usability Testing, SEO Optimisation
View project detailsAI‑Assisted Project & Product Management
Researcher & Implementer
2025 — In progress
Exploratory and ongoing project analysing how AI can support project management and product ownership, from requirements gathering to execution monitoring, keeping sensitive data protected and the final decision on the human side.
Technologies: Perplexity, ChatGPT-4, ChatGPT-5, Claude, Gemini, Figma, Lovable.ai, Miro, Markdown, Notion, Spreadsheets
View project details
Reflections (Articles)
Migrating legacy systems in the public sector: what nobody warns you about before you start
The biggest risk in a migration is not the new system failing - it is not understanding what the old system solved
14 Mar 2026 — 9 min
Before replacing a system that has been running for 15 or 20 years, it is worth understanding what it solved. This reflection explores the risk of undervaluing legacy, the importance of listening to those who maintained it, and the tension between respecting what exists and knowing when to cut.
Read full reflectionReforming public procurement: accelerating with AI is not enough, we need to change what we buy
Artificial intelligence can speed up the process, but the real problem is what gets contracted and how success is measured
07 Feb 2026 — 7 min
Introducing AI to speed up public procurement may make the problem more visible, but it does not solve it. The biggest friction lies in what gets contracted, how success is defined, and how delivered value is measured.
Read full reflection"Build or buy" in the public sector: AI is changing the rules of the game
Artificial intelligence reduces friction, shifts the bottleneck to governance, and reshapes the balance between internal teams and vendors
15 Jan 2026 — 9 min
AI makes “build” a practical option in the public sector by reducing friction and dependency, while demanding stronger architecture, governance, and technical accountability.
Read full reflectionWhy building information systems in the public sector is different—and what rarely gets discussed
Digitising is not simplifying: balancing universality, exceptions, and responsibility in public services
28 Dec 2025 — 8 min
Digitising public processes without simplifying them only computerises old problems. The real challenge is keeping a simple path for most users while giving dignified routes to exceptions, without killing the MVP or betraying universality.
Read full reflection
Contact
- Website: https://www.alexandreleonardo.pt
- LinkedIn: linkedin.com/in/alexandre-leonardo-976830151
- Contact form: https://www.alexandreleonardo.pt/en/contact