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Work

Projects

Case studies showcasing experience in digital transformation and technological exploration

Professional Projects

2022-Present

In Progress

Featured Project

ReInovar – Recovery and Resilience Plan (Recover Portugal) for Modernising the Commercial Registry and Collective Entities

Product Owner & Program Manager | EY

Strategic leadership in the comprehensive modernisation of the Commercial Registry, coordinating a national digital transformation programme with a direct impact on millions of corporate acts. Responsible for simultaneously managing multiple highly complex projects, ensuring the migration of legacy systems to a scalable, interoperable new technology architecture prepared for future integrations. Acting as a convergence point between technical, legal and business teams.

  • Operationally supervise 31 professionals across multiple areas.
  • Central platform modernised and fully integrated with the IRN system and interoperable with external public services.
Program ManagementRequirements AnalysisSystems ArchitectureAPI Integration+5
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2022-2024

Completed

Featured Project

Company Online 2.0

Project Manager | Wrightia

End-to-end management of the project that designed and launched the new fully digital company incorporation platform. Coordinated a multidisciplinary team of 36 members, ensuring Company Online 2.0 was delivered.

  • Company incorporation request in 10 minutes.
  • 6+ government integrations with critical entities such as the Tax Authority, Social Security, RCBE, Autenticacao.gov and payment systems.
Product ManagementAgile & ScrumUX/UI DesignAPI Integration+13
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2021-2022

Completed

Digital Transformation Observatory - MunLab

Business Analyst & Project Manager | SmartVision

Led a €150,000 project to create a digital transformation observatory for CIMAC, involving 13 municipalities and multidisciplinary teams.

  • Successful implementation of the CIMAC Digital Observatory
  • Harmonised indicators and measurement practices across 13 municipalities
Power BIRequirements ProcessesStakeholder DevelopmentDigital Transformation+2
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2021-2022

Completed

Administrative Modernisation - Nisa and Monforte

Modernisation Consultant & Project Manager | SmartVision

Technical and functional support for the administrative modernisation of two municipalities, focusing on internal reorganisation, process digitisation and improved citizen service.

  • 60% reduction in the average execution time of administrative processes.
  • Significant improvement in citizen service quality, with faster and more effective responses.
Municipal ERPDocument ManagementDigitisation and IndexingChange Management+2
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2019-2022

Completed

Customer Service Practices - CIMAC (13 Municipalities)

Functional Analyst | SmartVision

Direction and execution of a regional programme to modernise citizen service practices in 13 CIMAC municipalities.

  • 13 municipalities modernised under a unified service model
  • Average 55% reduction in waiting and processing times
Regional Programme ManagementProcess ReengineeringService Management SystemsOnline Service Portals+4
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2020-2022

Completed

Digital Transformation and Multichannel Service – Madalena do Pico and Lajes do Pico

Functional Analyst & Project Manager | SmartVision

Integrated digital transformation and multichannel service programme in the municipalities of Madalena do Pico and Lajes do Pico, modernising administrative processes and bringing services closer to citizens.

  • Over 20 municipal services digitised
  • Full integration of in-person, telephone and digital channels
Program ManagementBPMNUX/UI DesignSystems Integration+4
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Personal Projects

2025

In Progress

AI-Powered Personal Portfolio

Researcher & Implementer

Dynamic portfolio conceived as a proof of concept for coordinating multiple AI agents and collaborative tools in web development.

  • Hands-on experience with 10+ AI tools (Claude, ChatGPT, Copilot, Lovable, Devin) in a single workflow
  • Understanding of agent differences — each AI has distinct strengths in code generation, review and content
ChatGPT AgentLovable.aiManusDevin+21
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2025

In Progress

AI‑Assisted Project & Product Management

Researcher & Implementer

Exploratory and ongoing project analysing how AI can support project management and product ownership, from requirements gathering to execution monitoring, keeping sensitive data protected and the final decision on the human side.

  • Average reduction of 30–50% in time spent on preparatory tasks such as status reports, meeting structure and first drafts of documentation
  • Greater clarity in requirements documentation and definition of acceptance criteria
PerplexityChatGPT-4ChatGPT-5Claude+7
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