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Work

Projects

Case studies showcasing experience in digital transformation and technological exploration

Professional Projects

2022-Present

In Progress

Featured Project

ReInovar - Recovery and Resilience Plan (Recover Portugal) for Modernising the Commercial Registry and Collective Entities

Product Owner & Program Manager | EY

I am the product owner and programme manager on the modernisation of the Commercial Registry, under Portugal's Recovery and Resilience Plan. The programme replaces the central platform that supports millions of corporate acts and has been in operation for more than two decades. Day to day, I bridge technical, legal and business teams, run several projects in parallel and oversee the migration from legacy systems to the new architecture.

  • Operationally supervise 31 professionals across multiple areas.
  • Central platform modernised and fully integrated with the IRN system and interoperable with external public services.
Programme ManagementProduct OwnershipRequirements AnalysisSystems Architecture+4
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2022-2024

Completed

Featured Project

Company Online 2.0

Project Manager | Wrightia

I managed end to end the project that created Company Online 2.0, the public platform where a company can now be incorporated fully online. I coordinated a 36-person multidisciplinary team from concept to launch.

  • Company incorporation request in 10 minutes.
  • 6+ government integrations with critical entities such as the Tax Authority, Social Security, RCBE, Autenticacao.gov and payment systems.
Product ManagementOutSystemsREST and SOAP APIsAutenticacao.gov+5
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2021-2022

Completed

Digital Transformation Observatory - MunLab

Business Analyst & Project Manager | SmartVision

I led a €150,000 project that created the digital transformation observatory for CIMAC, involving 13 municipalities and multidisciplinary teams.

  • Successful implementation of the CIMAC Digital Observatory
  • Harmonised indicators and measurement practices across 13 municipalities
Power BIRequirements Gathering and AnalysisIndicator DefinitionStakeholder Management+1
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2021-2022

Completed

Administrative Modernisation - Nisa and Monforte

Modernisation Consultant & Project Manager | SmartVision

I supported the administrative modernisation of the municipalities of Nisa and Monforte: internal reorganisation, process digitisation and faster citizen service.

  • 60% reduction in the average execution time of administrative processes.
  • Significant improvement in citizen service quality, with faster and more effective responses.
Municipal ERPDocument ManagementDigitisation and IndexingChange Management+1
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2019-2022

Completed

Customer Service Practices - CIMAC (13 Municipalities)

Functional Analyst | SmartVision

I led the delivery of a regional programme that unified citizen service practices across the 13 CIMAC municipalities.

  • 13 municipalities modernised under a unified service model
  • Average 55% reduction in waiting and processing times
Regional Programme ManagementProcess ReengineeringService Management SystemsOnline Service Portals+2
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2020-2022

Completed

Digital Transformation and Multichannel Service - Madalena do Pico and Lajes do Pico

Functional Analyst & Project Manager | SmartVision

I delivered a digital transformation and multichannel service programme in the municipalities of Madalena do Pico and Lajes do Pico, in the Azores: modernised administrative processes and services closer to geographically dispersed populations.

  • Over 20 municipal services digitised
  • Full integration of in-person, telephone and digital channels
Project ManagementBPMNSystems IntegrationOnline Service Portals+2
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Personal Projects

2025

In Progress

AI-Powered Personal Portfolio

Researcher & Implementer

My personal website, built as a lab to experiment with and compare AI agents in web development. I started by testing several tools and ended up consolidating development on Claude, which is now the tool I use to evolve the site.

  • Hands-on comparison of several AI agents on the same project, with a clear sense of what each does well and badly
  • Understanding of agent differences: each AI has distinct strengths in code generation, review and content
ReactTypeScriptViteTailwind CSS+6
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2025

In Progress

AI‑Assisted Project & Product Management

Researcher & Implementer

Exploratory and ongoing project analysing how AI can support project management and product ownership, from requirements gathering to execution monitoring, keeping sensitive data protected and the final decision on the human side.

  • Average reduction of 30–50% in time spent on preparatory tasks such as status reports, meeting structure and first drafts of documentation
  • Greater clarity in requirements documentation and definition of acceptance criteria
ClaudeChatGPTPerplexityFigma+2
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